info@hand

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Customer Relationship and Business Management


by Long Reach delivers full CRM functionality, but does not stop there! Need a little bit more than what standard CRM can provide, but not really interested in spending huge sums of cash to make it happen? info@hand by Long Reach takes your company to the next level by delivering standard functions such as Order Management, Light Shipping and Receiving, eCommerce, and Self Service Portal to standard CRM type use cases.

info@hand CRBM System 6.0 blends a best-of-breed Customer Relationship Management system with comprehensive order management, a Customer Portal and eStore, project management, customer service, light HR management, IP Telephony integration, plus an optional QuickBooks synchronization.

 

Your Complete Small Business Management Solution:


  • Customer Relationship Management - Manage Sales, Marketing & Service
  • Accounting - Products & Services, Quotes, Invoices, POs, Bills, & QuickBooks Sync
  • ERP - Shipping, Receiving, Multi-Location Inventory
  • eCommerce - eStore Sales Sync With CRM & QuickBooks
  • 24/7 Customer Self-Service Portal Increases Customer Satisfication & Loyalty
  • Operations Management - HR, Service & Support, Projects, Timesheets
  • Mobile Access Via iPhone, BlackBerry, Treo, Etc...


    • Other info@hand Product Features –      Account and Contact Management | Sales Leads and Opportunities | Email Campaigns with Sign-up Forms and Auto-responders | Marketing Events with Registration | Project Management | Shared Calendar and Activities, Email Client | Human Resources and Time Sheets | MS Outlook Synchronization Plug-In | MS Word Mail Merge Product Catalog with Web CMS Pro eStore synchronization, Quotes, Orders, and Invoices, Purchase Orders and Inventory Mgmt. etc...  

     

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