Microsoft Dynamics CRM Services from Lucentbyte
| Lucentbyte offers world-class implementations of Microsoft Dynamics CRM, from small- and medium-sized businesses to enterprise global organizations. Our team of seasoned CRM consultants – with expertise in sales, service and marketing – can help you design, develop, deploy, post-implementation support, training, upgrades and licensing assistance. |  |
Microsoft Dynamics CRM is a robust Customer Relationship Management (CRM) solution that helps organizations streamline communication with clients and collaborate more efficiently with each other.
- Sales – Increase sales success by providing one view for customer interactions, sales opportunities and buying patterns to enable your sales force to cultivate more profitable relationships.
- Marketing – Plan, implement and measure more effective marketing campaigns by analyzing buyer trends and behaviors to allow marketing teams to track results and optimize returns.
- Customer Service – Deliver high-value customer service by providing quick and easy access to information service professionals need to respond efficiently to customer requests.
Our primary Microsoft Dynamics CRM services include:
- Microsoft Dynamics CRM planning, assessments and deployment
- Microsoft Dynamics CRM integration to business applications including Microsoft SharePoint
- Microsoft Dynamics CRM software upgrade strategy, configuration, testing and deployment
- Microsoft Dynamics CRM administrator and user training
Microsoft Dynamics CRM Services Solution allows you to improve your customer service efforts and provide more value to your customers. You’ll be able to respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability.
 |
Microsoft CRM Sales Module Features
|
Microsoft CRM Customer Service Module Features
- Case management and service request management
- Contract management
- Knowledge base management
- Queuing
- Customer Service reports
- Outlook Client integration
Lucentbyte Microsoft CRM Services
Lucentbyte specializes in implementing Microsoft Dynamics CRM for businesses and public sector organizations. Services provided include.
- Configuration Planning
- Implementation and upgrades
- Workflows for Automated lead and case routing
- Installation and Role-based security definitions
- Data migration from other CRM systems
- Microsoft Dynamics CRM customizations
- Integration with Active Directory, Exchange Server
- Microsoft SQL Server Reporting Services Report Development
- Enhancing Dashboards and Role centers
- xRM development for business solution applications
- Contact center implementations
- Integration of Microsoft Dynamics CRM with various ERPs
Lucentbyte’s team of CRM professionals bring deep experience, technical know-how and business process expertise to help you successfully integrate Microsoft Dynamics CRM into your organization. We can help your organization build practical, highly effective, CRM strategies to meet your business objectives.
