| Lucentbyte provides seamless Salesforce integration for your company’s unique needs. Even custom applications can be developed and integrated to serve on the Salesforce.com cloud platform, giving your developers the bandwidth to focus on core development projects, instead of building, testing, fixing, then more testing and fixing of endless lines of code. |  |
We can integrate nearly any application on the Salesforce.com platform. Lucentbyte integrates Microsoft Outlook, Word, Excel, Works, Lotus Notes and other popular enterprise applications using Salesforce administration. Fully integrate Google Apps, including Gmail, Google Docs, Google Calendar and collaboration functionality into your Salesforce.com solution. All run flawlessly when operated ‘in the cloud’. Lucentbyte provides the critical Software as a Service (SaaS) solutions your company needs to run efficiently and effectively, minimizing cost and maximizing profit.
Force.com Development
Build products on the Force.com platform, using technologies such as Apex and VisualForce. Our team has developed award-winning applications on the Salesforce AppExchange for leading SAAS providers.
STEPS
- Scope
- Identify Requirements
- Performance Model
- Plan Project
Additional development services:
- Best prectice integration: KCS, ITIL, Kepner-Tregoe (KT)
- Knowledge management framework: Instranet, Salesforce Knowledge, Inquira, RightNow
- Global Call Center Deployment Strategy
- Enterprise 2.0 Roadmao
- Award winning User Experience Design
Salesforce CRM Implementation
Improve the efficiency of sales, marketing, and support processes. Implement best practices for channel sales.
STEPS
- Configure
- System Test
- user Acceptance
- Deply
Additional Implementation services:
- Enterprise Environment Management for Development, Staging, and Production
- Custom application Development
- Enterprise Integration: Instranet, Salesforce Knowledge, Inquira, RightNow
- Custom Data Conversion
- Custom Data Import
AppExchange products and integrations
Integrate AppExchange products with external systems, such as ERP and e-commerce systems using the Salesforce API.
STEPS
- Train
- Promote
- Resolve Issues
Additional integrations services:
- Global Roll-Out and Organizational Change Management
- 15-Days Adoption Critical Checkpoint
- 3-month Adoptation Performance Review and Aliment
- 1-Year Adoptation Tune-Up and Progress Plan
- Managed Service and Support
